Dalos is more than just a platform. We’re here to help you grow your business. Our dedicated team of renewal experts will help you:
Achieve The Results You Want With Expert Support At Every Step
Every Dalos user is provided with a Customer Success Manager who is committed to an excellent onboarding process and smooth renewal operations for your team. Your Customer Success Manager will work with an assigned Data Analyst to ensure integration between your systems produces optimal results.
I’m ready to work with a team of experts to improve my renewals
How Our Team of Experts Is Helping Businesses Like Yours
The team at Dalos is eager to help your team maximize our platform and leave no renewal behind. Get more out of your data than ever before with our help.
Training and Follow-Up
Our team isn’t going to leave you high and dry. We will work closely with you during onboarding to provide personalized training for your team. After onboarding, your dedicated Customer Success Manager will schedule quarterly check-in calls and will always be available for follow-up questions.
Guidance and Support
Our team will work closely with yours to understand your business’ unique goals and processes and will coach you on how to best configure the Dalos platform to fit your needs. Your Customer Success Manager will be your single point of contact for enhancements and customizations.
The more you work with our team, the better we will understand your needs and the gaps that exist within our platform. Our development team is constantly working to improve features and functionality based on the input of businesses like yours.
Dalos Team Helps You Integrate With Your Existing Systems
Your Customer Success Manager and Data Analyst will map data from your existing systems to the Dalos platform and ensure accurate, clear and seamless data and collaboration.
How Customer Success Support With Dalos Works
Upon purchasing your Dalos subscription, you will be assigned a Customer Success Manager and Data Analyst. Our team will work with you every step along the way to ensure success.
I’m ready to take my business to new heights with Dalos
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What are your renewal challenges?
Dalos 24/7 Customer Success Support provides comprehensive support to help customers resolve issues quickly and easily. We provide dedicated, around-the-clock assistance through our customer service team who assist with inquiries, provide the right solutions, and answer general questions.
You can reach us through phone, email, or live chat – whichever works best for you! Our support staff is available 24/7 for any inquiries.
No – all inquiries are welcome! Our experienced and knowledgeable support staff are here to answer any questions related to using and understanding the Dalos platform.