Focus on Growth. Leave the Asset
Management to Us

Dalos provides real-time asset monitoring and remote management using AI-driven predictive analytics and automated alerts to ensure optimal connectivity and performance. Our unified asset intelligence platform continuously tracks IoT devices, IT infrastructure, and critical assets, detecting anomalies and potential failures before they impact operations. With 24/7 monitoring, proactive issue resolution, and live support, our dedicated team works around the clock to identify and address issues before they escalate, helping businesses maintain maximum uptime and operational efficiency.

When an issue is detected, Dalos automatically generates a service ticket within the asset management system, categorizing it by urgency and assigning it to the appropriate team. Through automated workflows, escalation protocols, and root cause analysis, the platform ensures swift issue resolution, reducing downtime and preventing operational bottlenecks.

After resolving any issue, we ensure thorough follow-ups by providing detailed reports and insights on what occurred and how it was resolved. We also keep in touch with clients to confirm that everything is functioning correctly and address any further questions or concerns.

Yes, when an issue requires assistance from a third-party vendor (e.g., hardware or software providers), Dalos acts as your point of contact. We coordinate with vendors, escalate issues as necessary, and follow up until the problem is fully resolved, ensuring a smooth and seamless experience.

Our automated ticketing system tracks and logs every issue from detection to resolution. Clients can view the status of their tickets in real-time and receive updates as we work on resolving the problem. The system ensures no issues go unnoticed, allowing for transparency and accountability.

If an asset or device experiences connectivity issues, our team is alerted immediately. We quickly diagnose the problem, whether it’s a network issue, hardware failure, or other concerns. If needed, we liaise with external vendors to restore connectivity as quickly as possible.

Absolutely. Dalos offers automated preventive maintenance scheduling powered by predictive analytics and real-time asset health monitoring. Businesses can track maintenance histories, schedule routine service checks, and receive automated alerts to prevent unexpected failures and costly repairs. By proactively managing asset health, Dalos ensures routine checks and updates are performed, reducing downtime and enhancing operational efficiency.

Our team communicates with you every step of the way. When an issue is detected, you’ll receive an immediate notification, followed by regular updates on the status of the resolution. Whether we’re troubleshooting internally or collaborating with third-party vendors, you’ll always know what’s happening with your assets.