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managed services

Focus on Growth. Leave the Asset
Management to Us

Dalos offers 24/7 managed services to ensure your assets are always performing at their best. Whether you’re in hospitality, construction, or logistics, our expert team monitors and supports your critical operations around the clock.

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Network Monitoring

24/7 Live Support to Ensure Your Business Stays Connected and Secure

Our managed services are designed to provide constant, around-the-clock monitoring of your assets, IoT devices, and network infrastructure. Whether it’s responding to device triggers, automated tickets, or addressing outages, our expert team of professionals is on standby to ensure your business operations run seamlessly.
With our world-class team monitoring your systems and responding to incidents 24/7, you can focus on your business without worrying about infrastructure or device management. We’re here to ensure your assets remain connected, secure, and performing at their best.
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Proactive Monitoring of Devices and Systems

We monitor all connected devices and systems for performance, connectivity, and potential issues. By acting on real-time data, we ensure that potential problems are detected and resolved before they impact your business.

Automated Ticketing and Swift Response

Our platform's automated ticketing system creates tickets for detected issues or device triggers, and our dedicated support team responds immediately to resolve the situation, minimizing downtime.

Industry-Agnostic Expertise

No matter your industry—whether it's transportation, hospitality, healthcare, or manufacturing—our 24/7 support ensures your critical assets are always up and running. Our team has deep expertise in asset management and IoT across a variety of sectors, providing tailored support for any scenario.

Customized Maintenance and Outage Management

We help you stay ahead of the curve with scheduled preventive maintenance and outage response, ensuring your devices are well-maintained and minimizing risks of downtime.

Internet Monitoring

Keep Your Business Connected and Secure

Our comprehensive internet monitoring services ensure uninterrupted and secure internet access for your operations, from high-traffic hospitality environments to remote construction sites.
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Secure and Reliable Internet Access for All Environments

Whether managing guests or team members, ensure reliable internet access. Dalos monitors network devices in real-time, guaranteeing consistent, secure connectivity, minimizing disruptions.

Bandwidth Management to Optimize Performance

Heavy internet usage? No problem. Dalos’ bandwidth management services help you maintain high-speed connections by balancing usage across your network, ensuring maximum efficiency.

IP Camera Monitoring

Keep Your IP Cameras Online and Secure

Dalos ensures that your IP cameras stay online and functional at all times. We monitor the operational status of your camera systems, ensuring consistent coverage without downtime.
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24/7 Camera Connectivity Monitoring

Dalos provides 24/7 monitoring to ensure your IP cameras are always connected and functional. We track camera connectivity in real-time, notifying you instantly if a camera goes offline or experiences issues.

Proactive Alerts for Camera Downtime

Receive instant notifications the moment any camera goes offline. Our proactive monitoring approach ensures that you can take action before any gaps in security occur, helping you maintain full visibility over your operations.

Real-time Camera Health Insights

Get detailed insights into the health and status of your camera systems. Dalos provides real-time analytics on camera uptime and performance, helping you ensure full coverage across your properties and avoid any potential security lapses.

Door Lock System Monitoring

Smart Access Solutions

Dalos’ door lock monitoring provides real-time oversight, whether for hospitality or multi-site operations. Enhance guest convenience and security while keeping track of access points across your properties.
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24/7 Door Lock Connectivity Monitoring

Dalos monitors the operational status of your smart door locks around the clock. Whether it’s for guest rooms, office buildings, or construction sites, we notify you instantly if any lock goes offline or experiences technical issues, ensuring continuous operation.

Proactive Alerts for Door Lock Downtime

Receive instant notifications the moment any door lock goes offline or faces connectivity issues. Our proactive monitoring helps you take swift action to maintain consistent door access control and avoid any potential disruptions.

Seamless Integration with Backend Systems

Integrate your door locks with your property management or backend systems for a streamlined operation. Automate access permissions, manage check-ins/check-outs, and centralize control, ensuring all door lock systems function efficiently and without downtime.

case studies

See How Dalos Has Helped Businesses Across Industries

From hospitality to logistics, our managed services have delivered measurable results for our clients, reducing costs, improving efficiency, and enhancing security.

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FAQs

Have questions? Let's
answer them

Start gaining visibility & control using our most helpful content
How does Dalos ensure 24/7 monitoring of my assets and devices?
Dalos utilizes real-time monitoring tools to continuously track the status of your assets and IoT devices. Our dedicated team operates around the clock to identify and address issues before they escalate, ensuring optimal connectivity and performance at all times.
What happens when a device triggers a ticket?
When a device triggers an automated ticket, our support team is immediately alerted. We investigate the issue, prioritize it based on its impact, and work to resolve it quickly to minimize downtime. You will be kept informed throughout the process.
How does Dalos handle follow-ups after an issue is resolved?
After resolving any issue, we ensure thorough follow-ups by providing detailed reports and insights on what occurred and how it was resolved. We also keep in touch with clients to confirm that everything is functioning correctly and address any further questions or concerns.
Does Dalos assist with third-party vendor support for complex issues?
Yes, when an issue requires assistance from a third-party vendor (e.g., hardware or software providers), Dalos acts as your point of contact. We coordinate with vendors, escalate issues as necessary, and follow up until the problem is fully resolved, ensuring a smooth and seamless experience.
How does the Dalos platform handle ongoing ticket management?
Our automated ticketing system tracks and logs every issue from detection to resolution. Clients can view the status of their tickets in real-time and receive updates as we work on resolving the problem. The system ensures no issues go unnoticed, allowing for transparency and accountability.
What happens if my assets lose connectivity?
If an asset or device experiences connectivity issues, our team is alerted immediately. We quickly diagnose the problem, whether it’s a network issue, hardware failure, or other concerns. If needed, we liaise with external vendors to restore connectivity as quickly as possible.
Can Dalos manage preventive maintenance schedules for my assets?
Absolutely. Dalos not only addresses issues as they arise but also works to prevent them. We set up preventive maintenance schedules tailored to your asset needs, ensuring routine checks and updates are performed, which helps reduce the likelihood of future disruptions.
What kind of communication can I expect when an issue is detected?
Our team communicates with you every step of the way. When an issue is detected, you’ll receive an immediate notification, followed by regular updates on the status of the resolution. Whether we’re troubleshooting internally or collaborating with third-party vendors, you’ll always know what’s happening with your assets.

testimonials

Also, we've changed the game
for our clients!

Our clients have seen significant improvements in their operations with Dalos Unified Asset Intelligence Platform, streamlining workflows and boosting efficiency. We take pride in delivering top-notch service that meets and exceeds their expectations.
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integrations

Seamless integrations with the tools you already trust

From SAP, Salesforce, and Oracle, Dalos Unified asset initellgence platform connects with your existing systems making it easier than ever to optimize your workflows.
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