Communicate with your customers in real time and provide instant support when they need it the most. With our LiveChat feature you will:
Give Your Customers The Attention They Need
Our easy-to-use live chat solution will provide instant communication to your team, improving customer satisfaction and increasing sales.
Never Leave Your Customers With Questions
Make your customers feel seen and heard with the ability to reach out to with sales or support questions instantaneously.
Provide Visibility Into Customers’ Concerns
Allow your entire team to see all chats related to customers. Track trends and equip your team with personalized insights and answers.
Know When and How To Reach Customers
With the ability to see when your customers are active, you can reach out during optimal times with important renewal information and contract agreements.
I’m ready to improve customer experience
Providing an instant connection with your customers will deepen relationships, build trust and present critical opportunities to renew contracts and grow your business.
Improve Customer Experience
Customers can see which renewal reps from your team are online and initiate a chat for a quick response. Answer your customers' questions right away and view their chat history for previous conversations they’ve had.
Improve Customer Satisfaction
Your customers will be delighted with their direct access to your team, their ability to view and communicate about contracts and upcoming renewals and get all of their questions answered when it’s best for them.
Improve Response Time
Knowing when your customers are active will improve your chances of communicating with them on time about upcoming renewals and answering any questions they have about contracts.
Increase Conversion Rates
Instantaneous communication enables your team to bring customers to sign contracts faster and more seamlessly than ever before.
Resellers and system integrators are saving time and earning more with Dalos.
I’m ready to improve communication with my customers
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Frequently Asked Questions
Dalos Live Chat is a powerful customer service tool that allows you to instantly connect with your customers. With this tool, you can respond to inquiries related to renewals in real time, resolve customer issues quickly, and provide personalized support.
No. The Dalos Dalos live chat is included with the Dalos platform.
Dalos Live Chat provides a wide range of benefits to users. It can help reduce customer service response time, boost customer satisfaction and loyalty, and ensure a better customer experience.
Your Dalos Success Manager will guide you through the process of setting up your chat account during the onboarding process.
Yes, users who are not active in the Dalos Live Chat platform can still receive messages when they come online. Through message queuing, any messages sent while a user is offline will be stored until that user comes back online and becomes available to chat. This ensures that all customers can receive live support regardless of their status on the platform.