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Enhance The Customer Experience With Dalos LiveChat

Communicate with your customers in real time and provide instant support when they need it the most. With our LiveChat feature you will:

Give Your Customers The Attention They Need

Our easy-to-use live chat solution will provide instant communication to your team, improving customer satisfaction and increasing sales.

Never Leave Your Customers With Questions

Make your customers feel seen and heard with the ability to reach out to with sales or support questions instantaneously.

Provide Visibility Into Customers’ Concerns

Allow your entire team to see all chats related to customers. Track trends and equip your team with personalized insights and answers.

Know When and How To Reach Customers

With the ability to see when your customers are active, you can reach out during optimal times with important renewal information and contract agreements.

I’m ready to improve customer experience

How LiveChat Is Helping Businesses Like Yours

Providing an instant connection with your customers will deepen relationships, build trust and present critical opportunities to renew contracts and grow your business.

Improve Customer Experience

Customers can see which renewal reps from your team are online and initiate a chat for a quick response. Answer your customers' questions right away and view their chat history for previous conversations they’ve had.

Improve Customer Satisfaction

Your customers will be delighted with their direct access to your team, their ability to view and communicate about contracts and upcoming renewals and get all of their questions answered when it’s best for them.

Improve Response Time

Knowing when your customers are active will improve your chances of communicating with them on time about upcoming renewals and answering any questions they have about contracts.

Increase Conversion Rates

Instantaneous communication enables your team to bring customers to sign contracts faster and more seamlessly than ever before.

Make Communicating With Your Customers Easy and Efficient

Resellers and system integrators are saving time and earning more with Dalos.

I’m ready to improve communication with my customers

Explore More Features

Explore More Features

Quote Automation

Payment Processing

Customer Web Portal

IT Asset Management

Customer Success Support

Contract & Subscription Renewal

IT Network Monitoring

Email Collaboration

Resellers & MSPs

Contract Management

Frequently Asked Questions

What is Dalos live chat?

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Does Dalos live chat cost more?

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What are the benefits of using Dalos live chat?

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How do I use Dalos live chat?

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How do I add people to my live chat?

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How do I set up a live chat?

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What are some of the best live chat tips and tricks?

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Will someone not active in the platform still receive the chat when they come online?

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What is Dalos live chat?

Dalos Live Chat is a powerful customer service tool that allows you to instantly connect with your customers. With this tool, you can respond to inquiries related to renewals in real time, resolve customer issues quickly, and provide personalized support.

Does Dalos live chat cost more?

No. The Dalos Dalos live chat is included with the Dalos platform.

What are the benefits of using Dalos live chat?

Dalos Live Chat provides a wide range of benefits to users. It can help reduce customer service response time, boost customer satisfaction and loyalty, and ensure a better customer experience.

How do I set up a live chat?

Your Dalos Success Manager will guide you through the process of setting up your chat account during the onboarding process.

Will someone not active in the platform still receive the chat when they come online?

Yes, users who are not active in the Dalos Live Chat platform can still receive messages when they come online. Through message queuing, any messages sent while a user is offline will be stored until that user comes back online and becomes available to chat. This ensures that all customers can receive live support regardless of their status on the platform.