Gain visibility & control of your Assets, Maintenance Contracts, Software licenses and subscriptions.
Gain full visibility into your entire asset portfolio with our Subscription & Asset Intelligence Platform – the ultimate solution to manage maintenance contracts, software subscriptions and more in one streamlined space.
Dalos Leverages Your Existing Infrastructure
Dalos integrates with leading Cloud Providers, including ERP and CRM systems to maximize your infrastructure ROI
All The Features Resellers and System Integrators
Need To Increase Renewal Revenue
features and intuitive dashboards allow you to increase
revenue, enhance customer experience and capitalize
on up-sell opportunities.
Quote Automation
Access, manage and close renewal opportunities in your white-labeled interactive portal and provide the ultimate user experience by enabling end-users to determine quote response.
Customer Web Portal
Provide customers access to information on assets, subscriptions, maintenance contracts, serial numbers and more on this self-service web portal.
IT Network Monitoring
Monitor the health and performance of your entire network infrastructure, track network assets and provide real-time monitoring and notifications.
IT Asset Management
Eliminate the headaches that come with trying to manually monitor your IT assets; accurately track and manage software and hardware through all stages of the product lifecycle.
Contract Management
Consolidate contract information and uncover detailed analytics for your product and service agreements. Visualize contract details including asset serial and software license numbers; 3rd party contract numbers; asset OEM, model, type and more.
Contract & Subscription Renewal
Transform your process with automatic reminders and renewal tracking, allowing you to ditch the spreadsheets and calendar reminders most commonly usedto renew maintenance and subscription contracts.
Email Collaboration
Engage with your customers utilizing the built-in email collaboration capability. Never miss an email directed at one team member by empowering the appropriate team members to view and respond to customer emails.
LiveChat
Interact with your customers in real time and provide instant support when they need it the most, allowing you to improve customer satisfaction and increase renewal sales.
Payment Processing
Streamline payment and revenue recognition with automated payment processing and integrated credit card services using your existing credit card processor.
Customer Success Support
Enjoy the peace of mind that comes with 24x7 support. - our team will work closely with yours to understand your business’ unique goals and processes and will quickly respond to your requests following implementation.
Grow Your Renewal Revenue. Guaranteed.
What are your renewal challenges?
Siloed
Systems
Low Service
Attachment Rate
Inefficient
Processes
Reactive communication
with your customer
Siloed
Systems
Siloed Systems
Stop using multiple spreadsheets and siloed systems to organize, manage and send your quotes and contracts. Allow our quote automation platform to maximize your resources and delight your customers.
- Increase revenue
- Enhance customer experience
- Capitalize on upsell opportunities
Low Service
Attachment Rate
Low Service Attachment Rate
Know at all times how many products have been sold with service, what percentage of service contract renewals are won, and find targeted opportunities to up-sell clients.
- Establish targets for improvements by sales rep, product or OEM
- Create measurable and realistic goals for improvement
- Quickly identify futureEOL and EOSL by device model and month
Inefficient
Processes
Inefficient Processes
Instantaneously send quotes and improve quote-to-cash processes. Never miss a sales opportunity by freeing up your staff free to pursue other revenue-generating activities while quote automation handles many tasks in the background, including:
- Notifications
- Automated follow-ups
- Quote generation and change request alerts
Reactive communication
with your customer
Reactive communication with your customer
Renewal reps and managers can optimize customer communication through comprehensive dashboards, on-demand data availability and collaborative communication feeds accessible by the entire team.
- Turn every email and chat into a real-time customer conversation
- Support all parties in staying connected
- Delight your customers
Accelerate Your Business
An interactive and automated SaaS platform, Dalos gives you the ability to retain and sustain your client-base through streamlined automation and intelligent data analytics.
With an innovative platform created specifically for Resellers and Systems Integrators
Drive Sales
Stay on top of renewal schedules through simple automation that will track and automatically
generate renewal quotes 90-120 days prior to expiration.
- Make your renewal process more efficient
- Provide easy upsells to current customer base
- Increase percent of contracts renewed
Retain More Customers
Improve customer experience to cultivating and nurturing ongoing relationships with an easy-to-use customer portal.
- Connect to the right people with targeted funnels
- Minimize friction points with easy-to-follow workflows
- Use innovative technology to offer personalized service
Maximize Profits
- Notifications
- Automated follow-ups
- Quote generation, changes and re-quotes
Get started in a few easy steps!
Analyze
Define
Implement
Grow
Analyze
Analyze
We start by analyzing your current renewal process. We will gather data from your OEMs and Distributors which we’ll aggregate and cleanse to understand your renewal volume and revenue.
- Make informed decisions on network investments
- Increase productivity
- Bring clarity to your systems
- Forecast device health
Define
Define
After benchmarking your past and current maintenance and subscription renewal rate, we’ll define success measures and revenue targets.
- Protect goods and equipment
- Control sensors and devices with ease
- Establish routine device maintenance
- Avoid damaged assets
Implement
Implement
Your onboarding project team will work with you to import your data into your new company-branded web portal! Training your team and your customer is part of our process.
- Instantly locate devices with issues
- Make decisions based on accurate data
- Troubleshoot or replace devices with confidence
Grow
Grow
Your dedicated Success Manager and Data Specialist will work closely with you to track success measures and ensure an optimal user experience.
- Be proactive about device maintenance
- Provide exceptional guest experiences
- Manage all IoT devices on one platform
Hear What Our Clients Have To Say
We Love It!
“Your platform has enabled us to increase our service attach rate by 63%
Thank you for helping us grow!”
Read Our Blog Posts
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Innovate Your Renewal Process
Maximize Retention and Build a Healthy Service Margin Now
